A Chat Bot is an automated operator that can interact with customers like a human operator, answer their questions, solve problems and get feedback. Real-time responsiveness, the sense of talking to a human user is one of their good features that can be used to deliver location-based services. This paper designed a Chat Bot that can talk and answer users' questions based on their location.
This Chat Bot is a 24-hour smart system that Without fatigue, and the influence of environmental stimuli Provides service to users. Users who use this Chat Bot have 98% satisfaction compared to other available services. Conversational text chat capabilities, quick response, ease of use and a sense of human interaction are among the reasons for the satisfaction of the Chat Bot users.
Shahcheragh S F, Tashayo B. Developing a ChatBot to Answer Spatial Queries for use in Location-based Services. JGST 2020; 9 (3) :217-224 URL: http://jgst.issgeac.ir/article-1-934-en.html